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Royal-Avenue aims to reply personally to all your questions and to help you with each stage of your purchase from us. However, a certain number of questions occur frequently and you may be able to find an immediate answer to your query in the following FAQs.
If you do not find what you are looking for, please enter your question in the box provided and we will add our answer to this page.
If you prefer to contact us directly, please do not hesitate to do so.
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How can I be sure that my order will be delivered?
Royal-Avenue.com makes it a point of honor to follow the various stages of your order. We guarantee the time it will take to manufacture your porcelain. We will give firm delivery dates and inform you when your porcelain is ready to leave the factory.
An icon indicates dishwasher-proof items.
An icon indicates porcelain dinner services that can be used in a microwave oven. Generally speaking, it is not safe to use items with gold, silver, platinum or other metal decorations in a microwave oven.